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In 1986, the company expands outside the US with a franchise in Japan.
In the 1930s the company innovates many firsts in the fast food industry including newspaper coupons, using paper cartons for burgers and frozen hamburger patties. The company no longer franchises and all locations are corporately owned.In drive thru (only one there in whole store), told to wait to order…7 min later, gave order of 10 burgers, med fry and med sprite. I called spoke with the manager and left my name so my burgers could be replaced upon my next visit.I returned to White Castle 1 week later and placed my usual and gave my name and the managers name that agreed to replace my burgers that I didn’t receive the previous week. Reply No white castles in my area upstate NY , grew up in Queens NY lived on WC burgers as a young man now I get my WC burgers at SAMs Club .The manager rudely told me that since I “failed” to return within 48 hours to get my replacement burgers I was no longer entitle to the burgers that I paid for. Can someone please explain to me how I “failed” to do my part in this situation? Walmart, Mc Donald, DQ, Pizza Hut, Bo, and alot more have move in this area over the last year. The traffic in this area has double in the last two years and will double in the next two years. My complaint is why no pickles and the time on package of 35 seconds on high needs to be at least one minute plus Thank You James Kelly Reply Hi my name is Dana I’ve been a manager for 8 years at white castle.After Thursday night sports White Castle was the simplest food to pick up for the family on the way home but since it my responsibility to get my order accurate, I think I’ll go somewhere else where the workers are held to a higher accountability. Reply Hi I have a child that works at white castle in st louis mo 63134 and he is 16 years old he is still in high school and he is worked like he is a grown man he works 6 days a week he gets out of school at and does not get home till 3 and he has to be at work at and he told his manager that is cutting it close then he does not get off till 10 r so that gives him no time for homework or studies he has told his manager a million times he also can get off at a certain time and they still will not let him got till like 15 20 even 30 after that time on school nights, if he works 8 hours or longer he does not get a break he works every weekend even if he puts in for time off he never gets it and he talks and tell the assistant gm that makes the schedule and she does not care she still does what she wants to do, My son does not want me to step in and interfere but this is a concern that this company works these kids that or still in school like they do and it’s not just my son it is other kids also, not to mention the assistant gm is rude to her workers and everyone else. I live off of Northfield Blvd which is about 4 miles away. The area I am talking about North of Murfreesbor on Memorial Blvd (Hwy 231). At first it was a great place to work but then we got a new boss.
Reply my daughter works at one of your stores and just because she is trying to better herself going to school for nursing. Which that wasn’t far to a lot of team members and they were there longer and actually worked for it.